Finance & Compliance

Accessing the Digital Resilience Bonus (DRB)

Katie Ash

Jan 20, 2021

The Digital Resilience Bonus (DRB), a payout of up to S$10,000, was announced to encourage  food service and retail sector businesses in Singapore to digitise their businesses. In improving digital capabilities, businesses could offset many of the effects brought about by less foot traffic and customers over the past year. 


This DRB is a bonus payout on top of any other assistance or grants provided under the SMEs Go Digital initiative, and is specifically for these sectors, as the food services and retail sector were majorly affected by social distancing requirements and the 2020 Circuit Breaker. 



What can the Digital Resilience Bonus be used for?


The Digital Resilience Bonus is intended to encourage digitisation of your business. This covers qualifying solutions that help to build a digital presence for your business, support business processes, and help in data mining or analytics. 


As we look forward this year, it is likely that these industries will remain affected by social distancing requirements. The following digital solutions (identified and described by IMDA) will help businesses in this sector adapt to the changes required. 


  • e-Payment (PayNow Corporate) and e-Invoicing enable your business to carry out cashless and paperless transactions, thus reducing the need for physical interactions between buyers and suppliers and being paid faster.
  • Accounting and HR/payroll solutions enable your business to be more efficient, support remote working and business continuity.
  • Digital Ordering for dining in and takeaways enables your patrons to place their own orders and make payments digitally. It sends your patrons’ orders to the kitchen immediately for food preparation, thus improving efficiency and accuracy.
  • Inventory Management enables automatic synchronisation between your inventory movements and your orders, sales and deliveries, thus avoiding under or over-stocking and eradicating the need for manual stock-taking.
  • e-Commerce, e-Procurement and Food Delivery Platforms enable your business to have better engagement with your existing customers and allow you to expand your market reach beyond your physical shopfronts.
  • Data Mining and Analytics enable you to optimise business outcomes (e.g. maximise conversion, optimise product mix, reduce wastage) through analysing consolidated data from multiple sources in an insightful way.



How much is the Digital Resilience Bonus?


There are three categories under the Digital Resilience Bonus which each have their own bonus qualifying amount.


  • Category 1: Business Process Solutions ($2,500 payout)
  • Category 2: Digital Presence ($2,500 payout)
  • Category 3: Data Mining and Analytics ($5,000 payout)


Utilisation of qualifying solutions in all three categories will unlock a DRB payout of S$10,000.




Who qualifies for the Digital Resilience Bonus?


Mandatory Requirements:

  • Your business UEN must have been incorporated on or before 26th May 2020, and fall under the Food Services or Retail sectors.
    List of Food Services SSIC
    List of Retail SSIC
  • Your UEN must have an active PayNow Corporate account, and be using InvoiceNow (to support Bonus payout).


You must then meet the eligibility criteria of each category to qualify for the category payout:



Category 1:

Under Category 1, to access the bonus, your enterprise must use all three qualified solutions below at least once a month.



Food Services:

  1. Accounting
  2. HR/Payroll
  3. Digital Ordering (Dine in/Takeaway)

Retail:

  1. Accounting
  2. HR/Payroll
  3. Inventory Management

In this category, Swingvy is a qualified solution provider of HR and Payroll software.



Category 2:

Your enterprise must either use a qualified solution to enable sales via an Online Shop or Online Food Delivery at least once a month, OR make purchases on an e-Procurement platform at least once a month.



Category 3: 

Your enterprise must be using a qualified solution for Data Mining and Analytics to obtain insights on how to improve operations at least once.



How to apply for the Digital Resilience Bonus?

There is no need for you to apply for the DRB yourself. As a qualified solution provider, Swingvy will support you and apply on your behalf by submitting your UEN to IMDA. You will be required to have utilised the Swingvy platform for one month before the application is submitted. IMDA will then directly credit the bonus to your corporate PayNow account, with processing time of up to one month.

Get in touch with the team for support in submitting an application.


Not a Swingvy customer?
Request a demo and learn how you can not only get the Digital Resilience Bonus, but an additional 80% funding of the Swingvy platform through the Productivity Solutions Grant.


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What other government support is available for SMEs?


Download our guide to financial assistance available to Singapore SMEs:




Productivity Solutions Grant
Up to 80% funding for pre-approved technology solutions. Learn more about Swingvy and PSG.

Food Delivery Booster Package
Support for managing food delivery costs, and to build an online presence.

Start Digital Pack
Adopt any 2 foundational and easy-to-deploy solutions at no cost for 6 months.

Grow Digital
Support to use e-commerce platforms to sell overseas without a physical presence there.

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